PRIVACY STATEMENT

The General Data Protection Regulations (GDPR) come into force on 25th May 2018 and required that all businesses issues a privacy statement to all clients and contacts regarding the data held about the individual.

  1. Music Guru is registered with the Information Commissioner’s Office. Lisa Pipkin (Music Guru Creator) and your designated teacher are the “controllers” of your data.

  2. Data Held. Music Guru holds personal contact information as well as information about each student’s musical education for example their progress, objectives, exam results and goal tracking. We only hold the data needed to provide the services you engage us to provide.

  3. What your data is used for. At Music Guru, we take your privacy seriously and will only use your personal information to administer your account and to provide the services you have requested from us. However, from time to time we would like to contact you with details of other events and services we provide that we feel will be of interest to you (holiday clubs, ensembles, concerts etc.).

    The majority of the time contact will be made regarding scheduling adjustments, timetables, cancellations or emergencies, therefore we would like to have the option to contact you via any means possible. If your teacher needs to cancel a lesson last minute due to an emergency, illness etc. our quickest form of communication would be by telephone and SMS. Due to recent changes in the law please confirm how you would like us to contact you.

Please note this information will not be provided to any third party organisation for marketing purposes without your prior consent. There may however be the odd occasion where information will be passed on without specific consent, for example to an established examination board for arranging music exams. All reasonable steps are taken to ensure your data is processed and stored securely.

4. Individual rights to the data held. If you wish to change or delete the information we hold about you, have any concerns about your data or believe your data rights/security have been breached, then please contact Music Guru immediately on themusicguru4u@gmail.com

If you have additional rights regarding the data stored about you, you can ready about them here:

https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/

Please sign and date below to acknowledge you have read and understood this statement. Please return to your teacher in your first lesson.

Website privacy policy 

This privacy policy sets out how Music Guru uses and protects any information that you give Music Guru when you use this website.

Music Guru is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Music Guru may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information:

  • name 
  • contact information including email address
  • demographic information such as postcode.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request to have your personal details removed at any time. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible.

We will promptly correct any information found to be incorrect.